Terms and Conditions

1 Introduction

Welcome to Inkwellmart! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Inkwellmart. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our services.

Inkwellmart is an e-commerce platform specializing in printer supplies, including printers, ink cartridges, toner, and paper products. We are committed to providing quality products and excellent customer service across the United States.

2 Acceptance of Terms

By using Inkwellmart's website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our website or services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

3 Product Information and Pricing

Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.

All products are subject to availability
Product images are for illustrative purposes only
Actual products may vary slightly from images displayed
Specifications are based on manufacturer information

Pricing Policy

All prices are displayed in United States Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Prices are subject to change without notice
Pricing errors may be corrected without obligation
Sale prices and promotions are valid for limited time periods
Free shipping applies to orders over USD $99 within the continental United States

4 Orders and Payment

Order Placement

When you place an order through Inkwellmart, you are making an offer to purchase the products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

Product unavailability or out of stock items
Pricing or product description errors
Suspected fraudulent or unauthorized transactions
Orders that cannot be fulfilled for technical or operational reasons

Payment Methods

Inkwellmart accepts the following payment methods:

Card Payment: Credit and debit cards (Visa, Mastercard, American Express, Discover)
Cash on Delivery (COD): Pay when you receive your order (available for qualifying orders)

All card payments are processed securely. We do not store your complete card information on our servers. By providing payment information, you authorize us to charge the total amount of your order to your selected payment method.

Order Confirmation

After placing an order, you will receive an order confirmation email at the email address provided during checkout. This confirmation does not constitute acceptance of your order. We will send you a separate email once your order has been processed and shipped.

5 Shipping and Delivery

Shipping Policy

We ship to addresses within the United States. Shipping times and costs vary depending on your location and the shipping method selected.

Free Shipping: Available for orders over USD $99 (standard shipping to continental United States only). For international shipping, please contact us for details.
Standard Shipping: 5-7 business days (continental US)
Expedited Shipping: 2-3 business days (additional fees apply, continental US only)
Express Shipping: 1-2 business days (additional fees apply, continental US only)

Delivery Times

Delivery times are estimates and are not guaranteed. Inkwellmart is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.

You will receive a tracking number once your order has shipped. Please ensure that the shipping address provided is correct, as we are not responsible for orders delivered to incorrect addresses provided by the customer.

6 Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.

Eligible Returns:

Items must be unused, unopened, and in original packaging
Items must include all original accessories and documentation
Printers must be in new, unopened condition
Ink and toner cartridges must be sealed and unopened

Non-Returnable Items:

Opened ink or toner cartridges (unless defective)
Items marked as final sale or clearance
Damaged or missing items not reported within 48 hours of delivery
Items without proof of purchase

Refund Process

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed to your original method of payment within 5-10 business days.

Shipping costs are non-refundable unless the return is due to our error (wrong item shipped, defective product, etc.). You are responsible for return shipping costs unless otherwise specified.

7 User Accounts

You may create an account on Inkwellmart to track orders, manage your profile, and enjoy a faster checkout experience. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

8 Intellectual Property

All content on the Inkwellmart website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Inkwellmart or its content suppliers and is protected by United States and international copyright laws.

You may not:

Reproduce, duplicate, copy, or resell any part of our website
Use our content for commercial purposes without permission
Modify or create derivative works from our content
Remove or alter any copyright notices or trademarks

9 Product Warranties

Products sold on Inkwellmart are covered by manufacturer warranties where applicable. We are not the manufacturer of the products we sell and cannot extend or modify manufacturer warranties.

Manufacturer Warranties

HP printers and supplies come with manufacturer's limited warranty
Warranty terms vary by product and manufacturer
Warranty claims should be directed to the manufacturer
Proof of purchase from Inkwellmart may be required for warranty service

Disclaimer: Except as expressly stated in manufacturer warranties, Inkwellmart makes no warranties, express or implied, regarding the products sold on our website. We disclaim all implied warranties of merchantability and fitness for a particular purpose to the fullest extent permitted by law.

10 Limitation of Liability

To the fullest extent permitted by law, Inkwellmart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or business opportunities
Data loss or corruption
Business interruption
Personal injury or property damage

Our total liability for any claim arising out of or relating to these Terms or your use of our website shall not exceed the amount you paid for the product(s) giving rise to the claim, or $100, whichever is less.

11 Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy. By using Inkwellmart, you consent to our collection and use of your information as described in our Privacy Policy.

Information We Collect

Name, email address, and phone number
Shipping and billing addresses
Payment information (processed securely, not stored)
Order history and preferences
Website usage data and cookies

We do not sell, trade, or rent your personal information to third parties. Your information is used solely for order processing, customer service, and improving your shopping experience.

12 Prohibited Uses

You agree not to use Inkwellmart for any unlawful purpose or in any way that could damage, disable, or impair our website. Prohibited activities include:

Violating any applicable laws or regulations
Infringing on intellectual property rights
Transmitting viruses, malware, or harmful code
Attempting to gain unauthorized access to our systems
Engaging in fraudulent transactions or identity theft
Harassing, threatening, or defaming others
Using automated systems (bots, scrapers) without permission
Reselling products for commercial purposes without authorization

13 Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of Inkwellmart shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

14 Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Inkwellmart LLC

📞 Phone: 1-833-465-9355

✉️ Email: support@inkwellmart.com

🕐 Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

📍 Mailing Address: 1847 Commerce Drive, Suite 200, Newark, DE 19711

🌐 Website: www.inkwellmart.com

15 Severability and Entire Agreement

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Inkwellmart regarding your use of our website and supersede all prior agreements and understandings.